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Quality
Offering premium quality tapware, showers and accessories through rigorous testing and stringent quality control processes.
We are determined to create products of high quality, longevity and durability
Ensuring all our products are manufactured to last

Our collections are designed in Australia by our in-house design and engineering team, giving us the ability to manage and control the design, quality and performance of our products. We take the utmost care and precision to ensure all factors are considered before taking a product to market. We believe our extensive warranty program is a testament to this.

Quality manufacturing

Our manufacturing partners produce all products under strict engineering and quality control requirements.

Long-lasting parts and materials

We understand that our products are designed to be used. Highly specified parts and durable materials are used within our products for superior performance.

Testing facility at head office

We employ testing technologies and techniques in-house to monitor products throughout their development and assess their life-cycle.

Quality control

All incoming products are thoroughly batched checked and tested to ensure we exceed all Australian standards, including the standards of our customers. We only ever send products to market when we are confident they will provide valuable and long-term solutions.

Accreditations

Phoenix products comply with Watermark and WELS.

Warranty

We stand by our products and offer a comprehensive warranty to back this up, with some products with a lifetime warranty available.

Quality construction

Examples of our exceptional quality within our mixers include:

Low profile: Low profile lever handle and concealed dome to create a more streamline look.

Ceramic cartridge technology: Quality ceramic cartridge with smooth transitions and a 15 year warranty.
or
Progressive cartridge technology: Innovative European progressive cartridge with a lifetime warranty.

Brass construction: Solid brass body, DR brass, quality construction.

Concealed slimline aerator: Aerator controls flow to reduce water bills and conserve natural resources. Flush, slimline aerator for streamline design.

Easy installation: Flexible hoses connect to all standard plumbing, concealed O-ring, M8 fixing for simple fastening.

Quality hard-wearing finishes: The best finishing method is selected for corrosion resistance and durability. Meticulous polishing technique to achieve smooth, flawless surfaces.