For us, the only thing more important than meeting the needs of our customers is meeting Australian and international industry standards.
Our products are certified to meet Watermark regulations and comply with the plumbing code of Australia and the relevant standards. Many of our products also carry a 6 Star WELS rating for water efficiency.
WELS & Watermark
Every Phoenix tapware product and shower has been awarded a WELS rating, tested for hydraulic strength, water tightness, torque of joints and components endurance. These tests include turning the taps on and off around 50,000 times and changing the water temperature from hot to cold and back again every 55 cycles. The result? Certainty that your Phoenix product will continue to perform.
Watermark is a product quality certification mark confirming that Phoenix products comply with the Plumbing Code of Australia and the relevant Australian Standards. This certification is mandatory for products to be installed legally according to state and plumbing regulations.
Global GreenTag
Our Enviro316 mixers have been awarded a GreenTag GreenRate Level A, this top-tier sustainability certification signifies that a product meets stringent criteria regarding resource efficiency and waste management and has a minimal environmental impact.
Likewise, the GreenTag Platinum Health certification evaluates and verifies products based on their impact on human health and potential exposure to harmful substances, such as lead. Having a primary component of stainless steel means that Enviro316 is Lead Free, making selecting the collection a proactive step towards maintaining a healthy living environment and mitigating the potential health risks associated with lead exposure.
Quality ISO 9001 & Standards
At Phoenix quality has always been at the heart of our business. As a leading supplier of tapware in Australia, we are pleased to have been awarded the ISO 9001 Quality Management System accreditation, demonstrating our commitment to the highest standard in our operations, service and management.
Click here to view our Quality Policy.
Every Phoenix product is also designed and produced according to the following standards:
AS/NZS 3718:2005
Water Supply – Tap Ware
AS/NZS 3662:2005
Performance of showers for bathing
Singapore
All relevant Phoenix product available for purchase in Singapore have been tested for compliance and have achieved the standards and requirements stipulated by PUB.
All relevant product complies with the Mandatory Water Efficiency Labelling Scheme (MWELS).
