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Accreditation & standards
Designed and delivered to a higher standard

For us, the only thing more important than meeting the needs of our customers is meeting Australian and international industry standards.

Our products are certified to meet Watermark regulations and comply with the plumbing code of Australia and the relevant standards. Many of our products also carry a 6 Star WELS rating for water efficiency.

WELS & Watermark

Every Phoenix tapware product and shower has been awarded a WELS rating, tested for hydraulic strength, water tightness, torque of joints and components endurance. These tests include turning the taps on and off around 50,000 times and changing the water temperature from hot to cold and back again every 55 cycles. The result? Certainty that your Phoenix product will continue to perform.

Watermark is a product quality certification mark confirming that Phoenix products comply with the Plumbing Code of Australia and the relevant Australian Standards. This certification is mandatory for products to be installed legally according to state and plumbing regulations.

Quality ISO 9001 & Standards

At Phoenix quality has always been at the heart of our business. As a leading supplier of tapware in Australia, we are pleased to have been awarded the ISO 9001 Quality Management System accreditation, demonstrating our commitment to the highest standard in our operations, service and management.

Click here to view our Quality Policy.

Every Phoenix product is also designed and produced according to the following standards:

AS/NZS 3718:2005

Water Supply – Tap Ware

AS/NZS 3662:2005

Performance of showers for bathing