Hours of Operation
Monday to Thursday: 8am-5pm
COVID-19 update: As a supplier of the building sector Phoenix is part of a permitted industry, meaning our business will remain open during the newly implemented Stage 4 restrictions in Melbourne. Our Melbourne showroom is temporarily closed; however, our Perth showroom is open with relevant measures to ensure the safety of our customers and employees. Our customer service and sales team are still currently fully operational and available for any questions or product enquiries. Pick-up orders will remain closed until further notice.
Frequently Asked Questions
Our list of FAQs may answer your query.View FAQs
We are a wholesaler and do not sell direct to the public. Locate your nearest Australian or New Zealand stockist here.Find Your Nearest Stockist
Warranty and After Sales Assistance
View our extensive warranty program or complete our online Warranty Claim Form here. Please read the warranty information carefully before lodging the form.View Warranty Information or Submit a Warranty Claim
For general enquiries, please fill out the form on the right. Note: We are a wholesaler and do not sell direct to the public.
Note: For your closest Australian or New Zealand stockist, use the online Stockist Locator
Specification and Project Enquiries
After Sales Enquiries
Note: All warranty claims must be made via the specific form located on the Warranty Page