Hours of Operation
Monday to Thursday: 8am-5pm
Monday to Thursday: 9am-4pm
COVID-19 Update: We are pleased to say that our Bayswater showroom is now open. We are strictly following government protocols around social distancing and hygiene and will therefore only allow 4 people in the showroom at a time.
Note: The new financial year is almost upon us and as such, Phoenix Tapware will be conducting our annual stocktake on Friday, 1st July 2022. Therefore, all customer pickups and deliveries will be unavailable all day from our VIC, WA and SA warehouses. We apologise for any inconvenience this might cause.
Frequently Asked Questions
Our list of FAQs may answer your query.View FAQs
We are a wholesaler and do not sell direct to the public. Locate your nearest Australian or New Zealand stockist here.Find Your Nearest Stockist
Warranty and After Sales Assistance
View our extensive warranty program or complete our online Warranty Claim Form here. Please read the warranty information carefully before lodging the form.View Warranty Information or Submit a Warranty Claim
For general enquiries, please fill out the form on the right. Note: We are a wholesaler and do not sell direct to the public.
Note: For your closest Australian or New Zealand stockist, use the online Stockist Locator
Specification and Project Enquiries
After Sales Enquiries
Note: All warranty claims must be made via the specific form located on the Warranty Page