Hours of Operation
Monday to Thursday: 8am-5pm
Friday: 8am-4pm
Showroom Hours:
Monday to Thursday: 9am-4pm
Friday: 9am-3pm
COVID-19 Update: We are pleased to say that our Bayswater showroom is now open. We are strictly following government protocols around social distancing and hygiene and will therefore only allow 4 people in the showroom at a time.
Note: The new financial year is almost upon us and as such, Phoenix Tapware will be conducting our annual stocktake on Friday, 1st July 2022. Therefore, all customer pickups and deliveries will be unavailable all day from our VIC, WA and SA warehouses. We apologise for any inconvenience this might cause.
Stockist Locator
We are a wholesaler and do not sell direct to the public. Locate your nearest Australian or New Zealand stockist here.
Find Your Nearest StockistWarranty and After Sales Assistance
View our extensive warranty program or complete our online Warranty Claim Form here. Please read the warranty information carefully before lodging the form.
View Warranty Information or Submit a Warranty ClaimContact Form
For general enquiries, please fill out the form on the right. Note: We are a wholesaler and do not sell direct to the public.
General Enquiries
Note: For your closest Australian or New Zealand stockist, use the online Stockist Locator
After Sales Enquiries
aftersales@phoenixtapware.com.au
Note: All warranty claims must be made via the specific form located on the Warranty Page
Our Locations
Head Office, Showroom & Warehouse
926 Mountain Highway, Bayswater, VIC, 3153, Australia
WA Office, Showroom & Warehouse
23/10 Geddes Street, Balcatta, WA, 6021, Australia