My Selection

Browse our products to add your first item to the My Selection list

Contact Us
For more information or if you require support please call us or describe your enquiry in the form below.

Hours of Operation

Monday to Thursday: 8am-5pm
Friday: 8am-4pm

COVID-19 update: As a supplier of the building sector Phoenix is part of a permitted industry, meaning our business will remain open during the newly implemented Stage 4 restrictions in Melbourne. Our Melbourne showroom is temporarily closed; however, our Perth showroom is open with relevant measures to ensure the safety of our customers and employees. Our customer service and sales team are still currently fully operational and available for any questions or product enquiries. Pick-up orders will remain closed until further notice.

Head Office: 926 Mountain Highway, Bayswater, VIC, 3153, Australia
Head Office: +61 3 9780 4200
WA Office: 23/10 Geddes Street, Balcatta, WA, 6021, Australia

Frequently Asked Questions

Our list of FAQs may answer your query.

View FAQs

Stockist Locator

We are a wholesaler and do not sell direct to the public. Locate your nearest Australian or New Zealand stockist here.

Find Your Nearest Stockist

Warranty and After Sales Assistance

View our extensive warranty program or complete our online Warranty Claim Form here. Please read the warranty information carefully before lodging the form.

View Warranty Information or Submit a Warranty Claim

Contact Form

For general enquiries, please fill out the form on the right. Note: We are a wholesaler and do not sell direct to the public.

General Enquiries

[email protected]

Note: For your closest Australian or New Zealand stockist, use the online Stockist Locator

Specification and Project Enquiries

[email protected]

International Enquiries

[email protected]

After Sales Enquiries

[email protected]

Note: All warranty claims must be made via the specific form located on the Warranty Page

Media Enquiries

[email protected]

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Our Locations

Head Office, Showroom & Warehouse

926 Mountain Highway, Bayswater, VIC, 3153, Australia

WA Office, Showroom & Warehouse

23/10 Geddes Street, Balcatta, WA, 6021, Australia

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